Online and Mobile Tools

Cadillac understands the importance of car care and strives to make it convenient for customers to find service information. From online tools to dealership interactions, Cadillac uses a variety of methods to make sure customers are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac drivers can access maintenance alerts. This application sends personalized notifications about routine services, safety issues, and service needs based on the specific model and mileage. In addition to this, the app allows scheduling of maintenance bookings with nearby service centers, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering detailed information such as PDF guides, maintenance schedules, and coverage information. It allows owners to keep track of their vehicle’s service history and provides information on approved service centers.

Dealership Communication

Cadillac's dealership network plays a key role in providing service information to owners. When visiting, the technicians explain suggested services and discuss any vehicle concerns with the customer. They offer a full explanation of what the service entails, the expected duration, and the expenses. Service centers also ensure that service records are kept electronically, allowing for users to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with smart technology that give service reminders and notices right on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and driving habits, ensuring that users are reminded when it’s time for tasks such as fluid checks, tire rotations, or fluid checks. The in-car system offers a detailed description of each alert, including what needs to be serviced and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac offers paper owner’s manuals that feature a detailed maintenance schedule, information on proper vehicle care, and recommended fluids. These manuals cover topics such as tire maintenance, fluid types, and routine maintenance, providing users with a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website hosts a range of instructional content and how-to guides that cover common maintenance tasks, such as checking fluid levels, changing a tire, or interpreting alerts. These resources enable users to be proactive about their vehicle's maintenance while learning about the significance of timely servicing.